Whoops...

The icon at the left kind of describes what just happened to this website.

You'll recall I moved it to a rented 'cloud' server in Hungary a few weeks back? Well, the 'cloud server' turned out to be a bit of a 'mushroom cloud server'. I went to bed Monday night with everything working just fine; I woke up in the morning to discover the entire site was inaccessible. I couldn't even ssh into the server. I did the usual thing: turned it off and back on again, using the control panel web interface the company provides... still no joy once the server was back up running, however. Heart sinking, I contacted the help desk. I explained the problem carefully, including all the steps I'd taken so far to try to fix the issue. Their response was, "We just turned your server off and back on again. Try it now." Not what I would call a support desk's most considered response. [...] 

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